How should a service member handle a media inquiry when a Public Affairs Officer is not available?

• A. Provide your own statements
• B. Refer the reporter to the Public Affairs Office and avoid discussing operational details.
• C. Post to social media immediately
• D. Ignore the inquiry

Answer: (B)

When a media inquiry arrives and the Public Affairs Officer is unavailable, refer the reporter to the Public Affairs Office and avoid discussing operational details. This keeps information accurate, approved, and aligned with official policy, while protecting sensitive information and ongoing operations. The Public Affairs Office coordinates messaging, ensures consistency, and can provide the appropriate official statements or arrange a follow-up. Providing statements yourself or posting on social media without approval can lead to miscommunication and potential security or policy issues. Ignoring the inquiry also undermines professionalism and trust with the press and the public.